General Terms & Conditions (Services)
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1. Service Bookings - Outdoor / Indoor Picnic
1a. All bookings are subjected to availability.
1b. Packdd Singapore reserves the right to cancel or change your booking if the requirements are not met.
1c. For any damages to the items provided, a nominal fee will be chargeable depending on the item. (Additional cost will not exceed $200)
1d. An additional of $20/hour for any extension of the 3 hours.
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2. Indoor
2a. Additional charge of $40/pax for additional pax.
2b. SoIN Studio / Packdd Singapore will not be responsible for any injuries or loss during the booking.
2c. Management reserves the right to cancel the booking or deny entry to the venue at any point of time.
2d. Management reserves the right to impose any miscellaneous charges wherever necessary.
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3. Outdoor
3a. A minimum of 10 working days notice prior to the event date.
3b. Set up requires at least 0.5-1 hour prior to your booking.
3c. Packdd Singapore reserves the right to amend any of its terms and condition at any point of time.
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General Terms & Conditions (Products)
See FAQ below:
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How long is my order process?If your order is under the Pre-Order option, do follow the information required on each item. Depending on the item that you purchase, it can take to a minimum of 3 weeks and up to 8 weeks. If your order is under the normal shipping - PREPARATION For ready available items, preparation of your order will take approximately 2-3 working days, unless stated otherwise. SHIPPING Shipping will typically take 3-7 working days after item have been dispatch, unless stated otherwise.
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What if my item is damaged?Return & Exchange You may return or exchange your item if found damaged or faulty. Please contact us via WhatsApp 98551835, prior to returning the items.
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Where do you ship to?Currently we only ship domestically (Singapore). If you would like us to ship internationally, do write in to us to find out more!